Reference

How ktp168 Protects Your Personal Data

At ktp168, your personal information — from account registration details to transaction records tied to DANA, OVO, GoPay and QRIS — is handled with clear, documented practices.

Encrypted Account StorageDANA, OVO, GoPay & QRIS Transaction PrivacyData Request Within 48 HoursNo Third-Party Sale of Your DataIndonesia-Focused Data Handling

Explore the Lobby Read FAQ

What Data We Collect and Why

ktp168 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account with ktp168, we collect the information needed to verify your identity, process your deposits and withdrawals, and keep your account secure. This includes your name, email address, device identifiers, and payment method references — for example, the wallet ID associated with

1
your OVO or DANA account, or the QRIS scan record from your transaction. We do not store your full payment credentials; instead, we retain only the reference tokens required for reconciliation and fraud prevention. Your IP address and session data are logged to detect unusual access
2
patterns and protect your account from unauthorised entry. Access to your data within our systems is restricted to personnel with a direct operational need, and all internal transfers are encrypted in transit. Where local law permits, we may share anonymised, aggregated data with analytics partners —
3
never your personally identifiable information.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you have a question about how your data is stored, want to correct an error in your account details, or wish to request a copy of the information we hold about you, our privacy support team is available seven days a week. You can reach us through live chat on the ktp168 website between 08:00 and 23:00 WIB, or send a written request via email and expect a response within 48 hours. For account-specific data removal requests, our team in Bandung processes submissions during business hours and will confirm receipt by the next working day.

Team online

Live Chat Support

Available daily from 08:00 to 23:00 WIB. Start a live chat session directly on the ktp168 website to ask about your stored data, request corrections, or flag a privacy concern in real time.

Email Data Request

Send a written privacy request to our dedicated support address. We aim to acknowledge your message within 24 hours and deliver a full response — including any data records you have requested — within 48 hours.

Account Settings Panel

Log into your ktp168 account, navigate to Settings → Privacy, and update your communication preferences or download a summary of your stored profile data directly — no support ticket needed for basic changes.

DATA HANDLING STANDARDS

Six Ways We Keep Your Information Secure

Security is not a single feature — it is a set of consistent, auditable practices built into every layer of how ktp168 operates.

AES-256 Data Encryption

All personal data stored on ktp168 servers — including your account profile, transaction history with DANA or OVO, and session logs — is encrypted at rest using AES-256 standard, making raw data unreadable without the correct decryption key.

Cookie Transparency

We use session cookies to keep you logged in and preference cookies to remember your language and lobby layout. Analytics cookies are optional; you can disable them at any time through your browser settings without affecting your account access or payment functions.

Account Security Alerts

If our system detects a login from an unrecognised device or a new IP address, we send an immediate notification to your registered email. You can then confirm or reject the session directly from that alert message within seconds.

Data Retention Schedule

We keep your account data for as long as your account is active and for a defined period afterward as required by applicable regulations. Once the retention window closes, personal records are deleted from our servers in a documented, irreversible process.

Third-Party Access Controls

Payment processors handling your QRIS or GoPay transactions operate under signed data-processing agreements with ktp168. They may access only the transaction data necessary to complete your payment — nothing from your broader account profile is shared.

Data Correction & Removal Rights

You have the right to request a correction of any inaccurate personal data or to ask us to delete your account records. Submit your request via live chat or email; our team will action it within 48 hours and confirm completion in writing.

Your Privacy Questions, Answered Directly

The questions below cover the situations Indonesia account holders ask about most often — from how DANA deposit records are stored to how you can close your account and have your data removed. If your question is not here, our live chat team can answer it between 08:00 and 23:00 WIB, seven days a week.

We collect your name, email address, date of birth, phone number and country of residence at registration. When you make a deposit via DANA, OVO, GoPay or QRIS, we also record the payment reference token — not your full wallet credentials — for transaction reconciliation.

No. We do not sell, rent or trade your personally identifiable information to any third party. Anonymised, aggregated usage statistics may be shared with analytics partners where local law permits, but these cannot be traced back to your individual account.

After account closure, we retain your records for the period required by applicable regulations in your jurisdiction. Once that window expires, your personal data is permanently deleted from our systems and confirmed in writing upon request.

Yes. Send a data access request via live chat or email, and we will compile a readable summary of your stored profile, transaction references and session history. Expect delivery within 48 hours of your verified request being submitted.

We use session cookies (required for login) and optional analytics cookies. You can disable analytics cookies through your browser settings at any time. Turning off optional cookies does not block your ability to deposit via OVO or access any part of the lobby.

After a withdrawal clears, we retain the payment reference token and amount for reconciliation and fraud-prevention purposes. The token is stored in encrypted form; your full DANA or QRIS wallet credentials are never written to our database at any stage.

Log into your account and go to Settings → Privacy to update basic profile details directly. For full deletion requests, contact our support team via live chat between 08:00 and 23:00 WIB or by email; we will action and confirm the request within 48 hours.

How ktp168 Protects Your Personal Data

Reach Us About Your Privacy Rights

Live Chat Support

Email Data Request

Account Settings Panel

Six Ways We Keep Your Information Secure

AES-256 Data Encryption

Cookie Transparency

Account Security Alerts

Data Retention Schedule

Third-Party Access Controls

Data Correction & Removal Rights

Your Privacy Questions, Answered Directly

01 What personal data does ktp168 collect when I open an account?

02 Does ktp168 sell my personal data to third parties?

03 How long does ktp168 keep my account data after I close my account?

04 Can I request a copy of all the data ktp168 holds about me?

05 How does ktp168 handle cookies and can I turn them off?

06 What happens to my DANA or QRIS transaction data after a withdrawal?

07 How do I ask ktp168 to correct or delete my personal information?

Related Pages